015. Opportunities and Challenges to Meeting the Mental Health Needs of Underserved Populations

Afternoon Workshops (1:30 – 4:45 PM)


Mark Crear, Ph.D. Jeff Wallace, Ph.D.

CE Credits


Professional CE Credit

Psychologists, Licensed Professional Counselors, Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, Chemical Dependency Counselors,

IBCC Credit

Pastoral Counselors, Pastors, Teachers, Coaches,

CME/CEU Credit

Medical Doctors, Osteopathic Physicians, Physicians Assistants, Nurse Practitioners,



Advancing mental health equity means working to ensure that every individual, no matter their age, situation, or circumstance, has the opportunity to be as healthy as possible. Making sure that all community members have access to quality services needs to be a priority for psychologists, licensed mental health professionals, medical professionals, and ministry leaders. In this workshop, participants will learn some of the challenges faced by potential clients to enter into a therapeutic relationship due to employment and housing instability, insurance status, proximity to services, lack of childcare, social stigma around mental health services, and culturally responsive care, all of which have an impact on behavioral health outcomes. The presenter will help participants determine which community members may have some of these service barriers and create different outreach or engagement strategies that could help these community members gain much-needed services. Furthermore, the presenter will enable participants to self-assess their ability to overcome some of these challenges or their willingness to engage in such activities.

Learning Objectives
Participants will:
1. Identify the challenges in connecting people from underserved racial and ethnic communities to behavioral health services.
2. Describe opportunities for outreach and engagement strategies or innovative methods to utilize in connecting people from underserved racial and ethnic communities to behavioral health services.
3. Assess potential barriers to effectively reach and treat the marginalized community, such as implicit bias.